Frequently Asked Questions

Everything you need to know about bringing Slice into your home.

What materials are used in Slice furniture?

We prioritize sustainability and durability, using FSC-certified hardwoods, premium non-toxic finishes, and recycled upholstery fabrics to ensure your pieces last a lifetime.

How long does shipping take for large furniture items?

Standard delivery typically takes 7-14 business days. For oversized items requiring White Glove Delivery, our team will contact you within 48 hours of purchase to schedule a specific arrival window.

What is your return policy?

We offer a 30-day 'Home Trial' on all items. If you aren't completely satisfied, you can return your order for a full refund, minus a flat-rate return shipping fee.

Do you offer assembly services?

Yes, we offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.

How can I track my order status?

Once your order ships, you will receive an email with a tracking link. You can also log into your Slice account dashboard to view real-time updates on your delivery.

Do Slice products come with a warranty?

All Slice furniture includes a limited 5-year warranty covering structural defects and craftsmanship to give you total peace of mind.